Please read completely before placing an order
Terms: Prepayment is due prior to shipping. Methods of payment accepted are paypal, credit card, cashiers checks, money orders & personal checks (payment must clear bank before shipping is done) PLEASE NOTE*****Unless special arrangements have been made an animal is NOT considered sold until the payment is received.
Deposits: Deposits are non-refundable unless I can not deliver the animal deposit was sent for.
Shipping: Email or call with zip code for cost of overnight weekday delivery. We will only ship inside continental US. Shipping is done Monday, Tuesday & Wednesday only. We will not ship when temperatures are above 85 or below 35 degrees en-route from Ohio to your destination. Our goal is to supply quality healthy animals to proper caring owners. Please do not ask us to ship outside our shipping terms. We are not responsible for any carrier delays.
Packaging: All animals will be shipped in styrofoam lined shipping boxes with gel or heat packs as needed without any additional costs to you.
Guarantee: All animals are guaranteed to be healthy & eating. If you are not happy with your animal we must be notified within 4 hours of arrival of any dissatisfaction by way of email or phone call (leave message if you get voice mail). You may return it (at your expense) and after proper notification to us within 48 hours of receipt for full refund less shipping & handling. With on-time delivery DOAs we will need to be notified within 4 hours from time signed for.
On any DOA arrivals, no replacements or credits will be made until we can document the death of the animal this can only be done by an acceptable photo or returning the animal to us (at your cost) ******* NO GUARANTEE IF NO ONE IS THERE TO SIGN FOR PACKAGE ON FIRST DELIVERY ATTEMPT OR FROM ANY DOAS THAT DERRIVE FROM AIRPORT DELAYS OR CLOSURES (FOR ANY REASON) OR FROM ANY DELAYS FROM THE CARRIER ITSELF AS THIS IS OUT OF OUR CONTROL.****************